Chapter 2 - The learning process
Rosemarie was very aware of the learning process, as she gradually became more familiar with her computer. This was highlighted by the way in which she learnt.
As she became more familiar with her computer, Rosemarie kept noticing gaps in what she knew: like wanting ‘to send a photograph … I knew how to send one, but I didn’t know how to attach more than one’. At moments like this, Rosemarie makes a note of what she want to know, waits until her class on Wednesday, and asks Richard to explain it to her. She often refers back to the book, until she is confident that she can do something fluently.
This process has meant that Rosemarie has been very aware of progress, and how each new task that she learns builds on what she has learnt so far. As she goes on, this awareness is also contributing to the way that she learns, outside the classroom.
Rosemarie talked about one example of this, when she saw her son-in-law ‘add some photographs to an email’. When he did this, Rosemarie noticed that ‘he was doing something quite different to me’. She asked him to explain what he had done, and she wrote it down. On its own, this seems small. But Rosemarie was only paying attention because she already knew a way of doing the same thing. As she says, ‘you’ve got to know something before you learn something else’.